Billing Terms and Conditions
Available Payment Options
SoftLullaby accepts secure and widely used payment methods to make checkout simple and safe. You can pay using:
- Visa (credit and debit cards)
- Mastercard (including Maestro)
- American Express
- Apple Pay
- Shop Pay
How Checkout Works
All payments are processed instantly through secure encrypted systems.
To place an order:
- Add items to your cart
- Proceed to checkout
- Enter your shipping details
- Select a payment method
- Confirm and complete your purchase
Once payment is successful, you will receive an order confirmation on screen and via email.
Payment Security
Your payment information is protected using industry-standard security measures.
We use:
- SSL encryption for all transactions
- PCI DSS compliant payment processors
- Tokenized payment data (we do not store card details)
- 3D Secure authentication where supported
- Fraud monitoring systems to detect suspicious activity
Currency
All prices are displayed in USD ($).
If you use a card in another currency, your bank will automatically convert the amount based on their exchange rate.
Order Confirmation
After successful payment:
- You will see an on-screen confirmation
- You will receive an email with your order details and reference number
Payment Issues
If your payment fails, it may be due to:
- insufficient funds
- incorrect card details
- bank restrictions
- temporary technical issues
If the issue continues, contact your bank or try another payment method.
Fees and Charges
SoftLullaby does not charge any additional payment processing fees.
However, your bank may apply:
- foreign transaction fees
- currency conversion charges
Payment Support
If you need help with payments or orders, contact us:
SoftLullaby Support
Email: info@softlullaby.com
Phone: +1 917 914 2085
Adress:
9169 W State St #2748
Garden City, United States
(Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Support Hours: Monday–Friday, 10 AM - 6 PM, GMT